Proactive HVAC care,
zero downtime.
Big Rock Service Company protects homes, apartment complexes, and commercial facilities across Central Arkansas with guaranteed priority maintenance plans and 24/7 emergency care.
Seasonal Systems Maintenance
Multi-point heat exchanger inspection, safety controls testing, and burner adjustment before cold snaps hit.
Deep coil cleaning, drain line flushing, and refrigerant charge verification for extreme summer heatwaves.
Maintenance plans built for total peace of mind
Preventative maintenance prevents unexpected breakdowns and keeps factory warranties active.
Priority Shield Plan
Or $180.00 billed annually
- ✓ Semi-Annual Precision Tune-Ups (AC & Heat)
- ✓ 20% Discount on all parts, repairs & labor
- ✓ 1 Free Service Call included annually
- ✓ Zero Overtime Rates (24/7/365 flat rates)
- ✓ Guaranteed Same-Day Dispatch
- ✓ 100% Transferable to new property owners
Commercial Agreement
Tailored for apartment complexes and commercial buildings
- ✓ Scheduled multi-unit maintenance schedules
- ✓ Bulk unit pricing models for property managers
- ✓ Dedicated account manager & inspection logs
- ✓ Priority commercial replacement routing
- ✓ Rapid 24/7 dispatch protocol
Complete HVAC Services
From single-family annual checkups to commercial apartment complex retrofits.
Preventative Maintenance
Semi-annual system tune-ups, coil cleaning, and filter replacements to keep warranties intact.
Cooling & AC Repair
Fast diagnostics, refrigerant leak checks, and high-efficiency compressor replacements.
Heating & Furnaces
Heat pump servicing, furnace safety inspections, and heat exchanger repairs.
Commercial & Multi-Family
Bulk maintenance contracts, rooftop unit installs, and priority service for property managers.
Indoor Air Quality
Duct cleaning, filtration systems, and humidity control for homes and office spaces.
24/7 Emergency Service
Dedicated dispatch line for members with zero overtime surcharge rates.
Built solid, local, and accountable
Locally Owned & Accountable
We live in the counties we serve. Our name is on the truck and on the invoice.
Transparent Pricing
Free estimates and clear contract options with zero pressure.
Satisfaction Guaranteed
If it's not right, we come back and make it right. That's the whole policy.
True 24/7 Emergency Line
A dead system at 2 a.m. gets a real person, not a voicemail.
Enroll in Maintenance Online
Lock in your $16.35/mo rate and secure priority dispatch status.
Serving Central Arkansas, County by County
Headquartered in North Little Rock with fast response across four core counties.